- #DXO PHOTOLAB 2 SMOOTH FACES HOW TO#
- #DXO PHOTOLAB 2 SMOOTH FACES UPGRADE#
- #DXO PHOTOLAB 2 SMOOTH FACES SOFTWARE#
So, to begin, the first thing you'll notice as a previous PhotoLab user is that the collection of tools on the right looks considerably simplified. The first feature I want to show you has to do with the interface there's quite a few changes that are going to make your workflow quite a bit easier. Pricing for this new version depends on if you're upgrading or buying new, if you're using the Essential or the Elite version, when you're upgrading and of course your currency. I gave a demo of the new features in PhotoLab 4 to English speaking media all over the world and now I'd like to give you that same demo.
Recently DxO asked me to join them on their virtual press tour for the launch of DxO PhotoLab 4. PL2 is still a great product, its just that after all the talk on this forum we were expecting so much more than we got.Hi I'm PhotoJoseph. In the meantime I think we need to take solace in the fact that they are still around.
Hopefully they will have several PL2 point releases throughout the year containing real updates to the core functionality.
Give their financial situation I can understand that.
#DXO PHOTOLAB 2 SMOOTH FACES UPGRADE#
It seems to be aimed more to bringing in new customers rather than as an upgrade for the existing user base. I agree and I believe that’s why this release was pushed out right now. Now that looks like I may spend my money on a product which is still actively developed. The new release brings fresh news on the top of the search engines: PhotoLab 2 in October, Nik Collection by DxO in June. As a new customer I would Google DxO and find news about chapter 11 and worse, most of them misinformed. If you think this was bad marketing, think twice.
#DXO PHOTOLAB 2 SMOOTH FACES SOFTWARE#
Since it is not I can decide to use the software that I bought for the time being. If his was subscription software I would be upset.
#DXO PHOTOLAB 2 SMOOTH FACES HOW TO#
If not DxO I fear hasn’t learned any lessons regarding how to engage with customers and keep them on side since then. What is DxO’s policy relating to skipping upgrades? There hasn’t been any credible response from the company to the criticisms thus far and I sincerely hope that will change. That is unfortunate as, I am now left thinking after the financial problems earlier in the year that maybe DxO are needing to generate revenue quickly and so wondering whether I should be investing further in the software. Neither is there a published roadmap for future development that I know of for me to know where the product is heading and what I am putting my money into. So I was very happy to pay for the Elite version and then support them through the whole receivership process.Īs far as this current upgrade goes it provides some extremely limited DAM functionality which I don’t need and is of no use to me, colour management features which are also of no use to me and finally an enhanced Clearview which if I use on the current version is in a very controlled and subtle way so I suspect that is of very limited use for me at best.įor me at least, the upgrade price in no way reflects the increased value I could possibly derive from upgrading to PL2. When the local adjustments were introduced, I thought that the implementation while not the best had huge potential to make PL one of the premier RAW developers. Í really do prefer its results after processing. I chose it over Lightroom, Capture One etc after extensive testing. Others already mentioned this, but you need to work a lot on your (external) communication skills! A lot! What I expect you (DxO) to do now is to come out of the shadows and present some roadmap / rough backlog overview - or at least something, which tells us customers: this and that will come in version 2.X over the next months - and NOT - in another version 3.X in some very distant future. I am myself looking at other options, but stay for “PRIME”. Which is a bad practice and might (or will) alienate current customers. So apart from that it feels like you just needed the money. The release seems rushed (I am looking at you (not even) half-baked DAM functionality!). I know in this forum we (the users) might be a vocal minority, but I guess other “normal customers” will also be wondering what exactly there is to version 2.0 - coming from 1.X - that justifies the current price tag. To be honest: it is a disaster and, as a few others already pointed out, you did yourself as a company a huge disservice. I know you had trouble last/this year, so I am willing to look past the current situation, but only a bit.Ĭoming to the “marketing” and “customer friendly” part, though, this is another story. Although, it’s lacking a lot, I want to support the further development of the product and therefore help me to get additional features & camera support in the future. I bought the ELITE edition of PL1 and did the same with PL2.
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